Contact us at the press of a button AND you can still access the service of you have no airtime.
Your cell phone can become an emergency assistance tool for medical and other emergencies like roadside and home assistance.
Program our USSD number into your phone as a speed dial and you will be all set up.
If you don't have enough airtime, or need us in an emergency send us a message via USSD.
A registered nurses or doctors will call you back within 3 minutes. We will know who you are to enable us to help you quickly.
The USSD can also be used if you need medical advice or information or would like to speak to a nurse or a doctor.
If your question requires a specialist answer, the nurse will then refer you to the doctor on call. The doctor may then recommend and authorize that you have a consultation with one of the doctors on our network which are located all over South Africa.
Yebo Doctor will respond to any emergency by deploying the appropriate service providers, which may include police, the appropriate ambulance service and metro police or any other third party required. The call centre will act as crisis managers and will provide total care for the member, whatever their situation. With permission from the member, Yebo Doctor's agent’s will also contact a family member, colleague or friend to assist in the process where this is considered useful to the member.